Terms and Conditions

Welcome to Cleavio. By accessing our website and using our cleaning services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before booking any service.

1. Services

Cleavio provides professional cleaning services including water tank cleaning (overhead, underground, commercial), sofa cleaning, solar panel cleaning, carpet cleaning, mattress cleaning, pipe cleaning, and swimming pool cleaning. All services are subject to availability and location.

2. Booking & Confirmation

Service bookings can be made via phone, WhatsApp, or our website.
A booking is confirmed only after acknowledgment from our team.
Customers must provide accurate address and contact details for smooth service delivery.

3. Pricing & Payments

Prices may vary depending on the size, condition, and type of service.
Final pricing will be confirmed before service execution.
Payments must be made upon completion of the service unless agreed otherwise.

4. Cancellation & Rescheduling

Customers can cancel or reschedule services by informing us in advance.
Last-minute cancellations may be subject to charges.
Cleavio reserves the right to reschedule services due to unforeseen circumstances.

5. Service Conditions

Customers must ensure access to the service area and availability of basic utilities.
Cleavio is not responsible for pre-existing damages or issues at the service site.
Our team follows proper safety and hygiene standards during service execution.

6. Liability

While we take utmost care during service, Cleavio shall not be liable for any indirect or incidental damages. Any concerns must be reported immediately during or after service completion.

7. Service Guarantee

Certain services may include a limited service guarantee (if applicable), which will be communicated at the time of booking. This does not cover misuse, negligence, or external factors beyond our control.

8. Use of Website

All content on this website is for informational purposes only. Unauthorized use, copying, or reproduction of website content is strictly prohibited.

9. Changes to Terms

Cleavio reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.

10. Contact Information

For any queries regarding these Terms and Conditions, please contact us:

Cleavio
Address: Khasra 2667, Gate No. 3, Ashok Vihar-III, Gurugram, Haryana – 122001
Phone: +91 8178871371
Email: info@cleavio.in